Membership Manager
The Santa Fe Springs Chamber of Commerce Membership Manager recruits, retains, and engages members by overseeing daily operations, implementing recruitment/retention strategies, managing databases, attending events, and handling member communications, ensuring satisfaction and alignment with organizational goals all while driving growth and value for the Chamber.
Key Responsibilities:
Recruitment & Growth:
Perform active outreach to businesses in Santa Fe Springs to communicate the Chamber value proposition to develop new memberships with the Chamber.
Retention & Engagement:
Implement initiatives to keep current members active and foster strong relationships.
Database Management:
Maintain accurate member records and generate reports.
Other duties and responsibilities as assigned.
Essential Skills:
- Strong communication (written & verbal) skills.
- Excellent organizational, analytical, and problem-solving abilities.
- Proficiency with CRM/membership databases preferred.
- Customer-focused mindset with empathy.
- Ability to work independently and as part of a team.
- 3-4 years of sales experience in B2B or membership environment with demonstrated record of achieving assigned sales goals.
- Participation in member events and meetings that sometimes occur in the evening and early morning.
- Proficiency with MS Office.
- Excellent interpersonal skills, including tact and professionalism in dealing with staff and the public.
- Perform basic mathematical computations.
Benefits
- PTO
- 401K
- Salary: $20-23 hourly DOE, plus commission
